1038 customer service English-speaking jobs in North Rhine-Westphalia

Customer Support Operations : Oversee ticket handling, ensuring SLAs (Service Level Agreements) and KPI ... Implement training programs to improve technical skills and service quality. ... To maintain high availability and service quality, we are building a 24/7 follow-the-sun support model ... Experience with automation tools (e.g., chatbots, AI-driven ticket triage, or self-service portals) . ... Drive automation initiatives, such as chatbots and self-service knowledge bases, to improve efficiency

Ensuring Exceptional Customer Service • Provides excellent customer service. ... • Provides excellent customer service to all employees. ... • Provides services that are above and beyond for customer satisfaction and retention. ... • Understands the brand's service culture. ... • Sets service expectations for all guests internally and externally.

Let’s transform the future of service management together — apply today! Why us? ... Your Role We are seeking Enterprise Service Management Consultants (f/m/d) of all experience levels ( ... Together, we employ 1,400 people in 22 cities across Germany, Austria, and Switzerland, as well as in service

(CAMS) and Climate Change Service (C3S). ... For details, https://atmosphere.copernicus.eu The Copernicus Climate Change Service (C3S) service provides ... (CAMS) and the Copernicus Climate Change Service (C3S) on behalf of the European Commission. ... implementation of the National Collaboration Programmes (NCP) under Copernicus Atmospheric Monitoring Service ... TheCopernicus Atmosphere Monitoring Service (CAMS)provides consistent and quality-controlled information

This is a prominent customer facing role requiring a deep commitment to customer satisfaction, partnership ... Digital focuses on the value of human connection to design, build and deliver high-tech, high-touch customer ... The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory ... thirty-two (32) Countries across North and Central America, Europe and Asia, TELUS Digital empowers customer ... facing experience Experience working in a fast-paced, customer-focused environment essential Excellent

Digital focuses on the value of human connection to design, build and deliver high-tech, high-touch customer ... The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory ... in twenty (20) Countries across North and Central America, Europe and Asia, TELUS Digital empowers customer ... experience at all stages of the recruitment process, in line with TELUS Digital’s goal to deliver Beautiful Customer

Oversee 3PL providers and internal warehouse teams to meet service-level agreements (SLAs), cost targets ... objective is to ensure efficient, cost-effective, and reliable movement and storage of goods that meet customer ... Evaluate new warehouse locations or partners based on market demands, customer proximity, and cost analysis

service by following through with prompt solutions to all customer inquiries. ... This individual will also be responsible for managing marketing and customer service activities. ... Building up the brand awareness of the company and its product solutions in Germany; Provide excellent customer

service by following through with prompt solutions to all customer inquiries. ... This individual will also be responsible for managing marketing and customer service activities. ... Building up the brand awareness of the company and its product solutions in Germany; Provide excellent customer

About the Job As Service Delivery & Data Analytics Manager Europe, you’ll be a key driver of our business ... You’ll lead the optimisation of service delivery through data, owning everything from operational reporting ... KPI Ownership: Develop and monitor key performance indicators (KPIs) to improve supply chain and service ... end-to-end performance reporting that gives our teams the insights they need to deliver exceptional service ... Drive Automation: Lead efforts to automate reporting processes and create self-service tools that empower

Analyze the cases and coordinate the next steps with our Fleet Service Technicians. ... Responsible for the correct and timely approval of jobs entered in FOS (Fleet Online Solutions) by the service ... problem-solving skills and analytical capabilities Communication skills - ability to discuss critical cases with service

Proficiency in Service Design and working with product and engineering teams. ... You will shape opportunities through a customer and market lens to accelerate value identification and ... Customer-led using research techniques with a strong understanding of the commercial case for change. ... Your responsibilities include defining and shaping customer value propositions, new propositions, experiences ... trading, and financial services, employing a startup mindset and agile methods to deliver value through customer-centric

(C3S) and Atmosphere Monitoring Service (CAMS). ... managing the operational Data Store Services (DSS) for the European Union's Copernicus Climate Change Service ... For details, see https://atmosphere.copernicus.eu TheCopernicus Climate Change Service (C3S) provides ... For details, see www.copernicus.eu TheCopernicus Atmosphere Monitoring Service (CAMS) provides consistent

portfolio and security service platforms. ... Drive architecture design and actively contribute to the Architecture Board for our global Trust-as-a-Service

Your Tasks You operate the goods receipt/issue from/to logistics service provider(s). ... important interface between our suppliers and customers Your Profile You are reliable, quality- and service-oriented

Own Salesforce service, adhere to SLAs and drive continuous improvement. ... We’re looking for a Senior Salesforce Project Manager to own the Salesforce Service for a global retail ... Deliver scalable Salesforce solutions – You will be the SME on Salesforce products (Service Cloud, Sales

Our solutions boast a stellar NPS of 70, empowering product teams to solve real problems through deep customer ... cross-functional teams, including Product Management, UI/UX, and other engineering teams, to deliver impactful, customer-centric

requirements for CDP and Datalake, ensuring capture of relevant data points Build and maintain self-service ... journey analytics and multi-channel customer behavior  ... What you’ll do  Analyze customer behavior across digital platforms to identify valuable segments and ... customer insights dashboards for stakeholders Collaborate cross-functionally with marketing and data ... KPIs measuring segmentation, personalization, and loyalty program effectiveness Document and validate customer

service What we ask for: Strong HR generalist experience with expertise in employment law and best ... You will ensure all administration procedures run smoothly and consistently maintain a high level of service ... align structures and policies with regional goals Lead local initiatives to improve HR efficiency and customer ... aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer

commercial and technical aspects of balancing products in different countries You support the design of customer ... broad range of opportunities working with the newest technology and state of the art trainings Family service