563 customer service English-speaking jobs in Berlin

The Role Lead Customer Service operations across EMEA.Develop new solutions and enhance customer service ... process flows in partnership with internal IT and Customer Service teams.Represent country and customer ... in diabetes care, seeking to grow the team in Germany with the addition of a Customer Service Manager ... Customer Service Manager - Medical Device Hartmann Young is partnered with an established global organisation ... established order-to-cash process.Manage Customer Service performance against KPIs and other metrics.Drive

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer ... always-on, impeccable customer service and ultimately transform their customer experiences for the better ... Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver ... service. ... Service Suite, which provides AI enhanced support for the more complex or high touch queries that require

Job Description: We are seeking a motivated and customer-focused Customer Service Representative to ... As a Customer Service Representative, you will assist clients with travel-related inquiries, provide ... Key Responsibilities: Respond to customer inquiries via phone and email  Assist clients with travel ... communication skills, and are interested in learning the travel business while delivering exceptional service ... service experience preferred (not required) Ability to work independently and manage time effectively

, and customer satisfaction.Ensure compliance with service-level agreements, warranties, and contractual ... You will shape the regional service strategy, elevate customer experience, and drive above‐market financial ... , service delivery, and service contract sales The OpportunityThis role leads the full service operations ... and Sales to maximise customer value and market opportunities.Represent the organisation professionally ... , Business Units, and senior leadership to ensure operational excellence, commercial alignment, and customer

Team Management: Lead, coach, and develop customer-facing team members. ... Customer Health: Build and maintain a health scoring system across all accounts. ... We are growing fast and need someone to own the entire post-sale customer experience. ... You will report directly to the COO and be responsible for our entire customer base. ... What You Need 5+ years in customer success or account management at a B2B SaaS company Proven track

service and ensuring a smooth guest experience onboard. ... The Guest Services Officer is a key front-line representative responsible for delivering exceptional customer ... Operate front desk systems such as reservation and guest service software.

We are seeking an experienced and driven Head of Customer Loyalty & Partnerships to join our team. ... value, shaping Domes' global customer engagement strategy RequirementsUseful to have 5-7 years of ... team, fostering collaboration and execution excellence Act as the internal champion of loyalty and customer ... and/or German markets Ability to design effective tier structures and rewards economics that drive customer ... CRM, or comparable commercial roles, with a proven track record of delivering growth, engagement, and customer

Customer Success Manager | SaaS/AI | 200% growth This is a fast-scaling SaaS company transforming how ... The product embeds AI deeply into core workflows, already driving significant customer and revenue impact ... This role includes daily customer outreach to understand their perceived value or the lack of it, and ... As a proactive retention specialist, you will close the gap between fast sales cycles and real customer ... Success, Account Management, or a quota-carrying commercial role with a strong customer value focus.

Define KPIs and performance metrics for service delivery, utilization, and customer satisfaction, driving ... delivery, operational excellence, and customer success. ... This is a highly visible role with direct impact on customer outcomes, services growth, and the company ... combines deep hands-on expertise in mobile forensics and incident response with strategic ownership of service ... Responsibilities:Lead and scale the Security Forensics Professional Services team, owning strategy, execution, and service

OverviewApplication Development and Technical Service (ADTS) Manager Masterbatches (m/f/d) Location: ... near Cologne (Germany) or Bornem (Belgium) we are looking for a Application Development and Technical Service ... and working with cross-functional teams Strong communication, presentation and reporting skills High customer ... quality managers, to build strong relationships at plant level and with local technical teams, understand customer ... Responsible for hiring new team members and supporting their professional and personal development Regular customer

service obligations. ... Organize and execute migrations as the service evolves. ... Experience deploying in secured customer environments. ... About the RoleThe Global Monitoring Service (GMS) App Team is hiring for a Senior Software Engineer to ... Background in Professional Services, customer‐facing deployment, and solutions optimization.

service obligations. ... Organize and execute migrations as the service evolves. ... Experience deploying in secured customer environments. ... About the RoleThe Global Monitoring Service (GMS) App Team is hiring for a Senior Software Engineer to ... Background in Professional Services, customer‐facing deployment, and solutions optimization.

Key Responsibilities: Customer Service: Act as the first point of contact for customer inquiries and ... The ideal candidate will be responsible for delivering excellent customer service and providing seamless ... This role requires a strong background in customer service, a solid understanding of IT, and knowledge ... Your profile Qualifications: At least 3 years of experience in customer service, preferably in the ... service.

Key Responsibilities:   Customer Service: Act as the first point of contact for customer inquiries and ... The ideal candidate will be responsible for delivering excellent customer service and providing seamless ... This role requires a strong background in customer service, a solid understanding of IT, and knowledge ... Your profile Qualifications:   At least 3 years of experience in customer service, preferably in the ... service.

service orientation.Key Responsibilities:Implementation and Configuration:Lead the implementation of ... understanding of financial and operational processes, excellent problem-solving abilities, and a strong customer

sector by developing a self-service platform and finding solutions to make energy consulting more efficient ... Web Development and Platform Building – You help digitize our customer journey in the energy consulting ... Your efforts contribute to customer-centric products which help achieving our goals.Software Engineering ... You support the product team during customer/product research with your technical expertise.What do we ... people the space to grow and take responsibility, and the support they need.We are digital, innovative, customer

**Ensuring Exceptional Customer Service** Creates an atmosphere in all food and beverage areas that meets ... The position ensures the food and beverage/culinary operation meets the brandu2019s target customer needs ... Delivers products and services to meet or exceed the needs and expectations of the brandu2019s target customer ... Strives to improve service performance. ... Provides feedback to employees based on observation of service behaviors.

needs, service excellence goals, and measurable experience outcomes. ❏ Voice of Customer (VoC) Analysis ... , and customer sentiment analysis to inform service and experience improvements. ❏ CX Tools & Platforms ... , customer interviews, behavioral analytics, and service data to identify experience gaps and opportunities ... initiatives. ❏ Develop Service Blueprints: Translate CX strategy into detailed service blueprints documenting ... needs, motivations, behaviors, and expectations. ❏ Map Customer Journeys: Design end-to-end customer

techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer

Service-oriented mindset with strong customer focus. ... Handle customer service requests, incident resolution, and SLA-based support activities.