1027 customer service English-speaking jobs in Berlin

  • Eduard Tonoyan
  • Berlin
  • August 23
  • remote work
We are a leading financial advisory company providing comprehensive financial services for individual clients. Services offered comprise all aspects of consumer insurance, annuities, savings and financing solutions, as well as mutual funds. Individuals with entrepreneurial abilities and an interest in self-employment would be ideal for this position. We are looking for motivated people to work as self-employed financial advisors in Germany. You can join our team of passionate and entrepreneurial professionals, whether you want to kick off your career or have already successfully started it and are now looking for the next challenge.
  • metrify smart metering GmbH
  • Berlin
  • November 7
LogoJob Description Build and own Metrify’s digital-first customer service architecture – no traditional ... Operations / Customer Service Leadership, ideally in mobility, logistics, or tech-driven B2C environments ... Proven success in building digital service models (chatbots, self-service, automation) rather than classical ... call-center setups Strong understanding of process design, claim management, and service automation ... automated processes for inquiries, claims, and issue resolution (e.g. chatbot, “claims per click”) Define service
  • N26 GmbH
  • Berlin
  • November 8
LogoAdditional day of annual leave for each year of service. ... segment - the team behind N26's customer verification products. ... About the opportunity We're looking for 2 talented Backend Engineers to join our Customer Identity
  • Intercom
  • Berlin
  • November 7
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer ... deliver always-on, impeccable customer service and ultimately transform their customer experiences for ... experiences.Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses ... service. ... Service Suite, which provides AI enhanced support for the more complex or high touch queries that require
  • Gartner
  • Berlin
  • November 7
service and support, customer experience, or customer service and support data & analytics functions.Bachelor ... service, customer service experience design, and hands-on experience implementing technologies like ... Service or Customer Support function, specifically with experience leading the operations of customer ... Service or Customer Support function and have hands-on, real-world experience implementing self-service ... service and have a track record of applying innovative technologies to improve customer service experience
  • CA Customer Alliance GmbH
  • Berlin
  • October 29
Logoto generate, collect, follow up, and analyse customer feedback at every stage of the customer journey ... Customer Alliance—Harness the power of feedback. ... The result for both—major customer satisfaction growth. ... As tech leaders in the Voice of the Customer space, we’ve built a powerful platform empowering companies ... About Us At Customer Alliance, we are literally obsessed with feedback - and that reflects in the culture
  • Personalbüro U. Herrmann
  • Berlin
  • October 13
LogoHerrmann offers attractive employment opportunities across Europe recruiting and hiring in Customer Service
  • Siemens Energy
  • Berlin
  • October 27
service power plant units worldwide. ... A Snapshot of Your Day As an experienced Power Plant Process Service Engineer (f/m/d), you will independently ... Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet ... About the Team Our Gas Services division offers Low-emission power generation through service and decarbonization
  • Holocene
  • Berlin
  • November 7
You’ll design the Customer Success function from scratch — covering Customer Success Management, Implementation ... Your missionWe’re hiring a Head of Customer Success to build and lead our post-sale organization for ... base.Design and scale the Customer Success organization — structure, roles, processes, and KPIs.Build ... across Product, Engineering, and Leadership.Your profileWhat You Bring8–12+ years in Customer Success ... the customer journey: onboarding, adoption, value realization, renewal, and expansion.Partner with Sales
  • CoreTylynt
  • Berlin
  • November 7
You’ll lead and train a high-performance Customer Success & Service team - and simultaneously build the ... Who You Are 5+ years in Customer Success, Account Management, or Service leadership, ideally in a B2B ... What You Will Do Build and lead the team: hire, coach, and scale a top-tier CS & Service organization ... Drive reactivation: follow up on dormant buyers and coordinate with Sales to turn service into revenue ... Team performance: CS & Service team trained, scaled, and operating on visible KPIs with full ownership
  • UXCam
  • Berlin
  • November 7
success, sales, product, and engineering teams to ensure customer satisfaction.Develop and maintain ... with strong organizational skills.Provide feedback to improve product features and overall customer ... You'll Need To Succeed At This Role1 to 2 years of experience in a customer success engineering, ... technical resources, including FAQs and how-to guides.Manage multiple customer projects simultaneously ... As a growing and dynamic company, we value collaboration, innovation, and customer-centricity.Are you
  • Bikeleasing-Service GmbH & Co. KG
  • Berlin
  • October 23
Logoof six specialized companies, including a multi-benefit provider (Probonio), leasing and insurance service ... Als Dienstrad-Anbieter fördert der Bikeleasing-Service nachhaltige und sozial gerechte Mobilität und ... responsibility for modernizing critical business processes, including the migration of core services to a service-oriented
  • Riverty
  • Berlin
  • August 19
LogoBe a technical leader in transforming customer service operations. ... Familiarity with AI tools in customer service environments (e.g., Copilot, chatbots). ...  service platforms.  ... Deploy and fine-tune AI-driven tools such as Copilot, chatbots, and virtual agents to enhance customer ... re looking for a Microsoft Dynamics 365 Technical Consultant to drive the technical evolution of our customer
  • YER
  • Friedrichshain
  • November 5
service touchpoints and implement initiatives to enhance customer experience and revenue performance ... , IT, Business, or a related field Minimum 5 years of proven experience managing contact center or service ... drive acquisition, conversion, and retention Monitor key KPIs (Sales Volumes, NPS, CES) across all customer ... existing reports and identify opportunities for continuous improvement Support the team in optimizing customer ... Opportunity to work in a dynamic, cross-functional project team Involvement in innovative analytics and customer
  • Concentrix
  • Berlin
  • November 7
LogoIn-depth understanding of ITIL/Service Management and new technology adoption. ... Handle customer-critical issues and excel in challenging situations. ... Develop and maintain strategic, ongoing customer relationships to gain trust and respect. ... Qualifications: Proven experience in an enterprise customer environment with excellent engagement skills
  • Just Eat Takeaway.com
  • Berlin
  • October 17
LogoTo empower every food moment around the world, whether it’s through customer service, coding or couriers ... At the heart of the JET Customer League are our values and behaviours. ... Every time a customer decides where to order, they're picking a side.  ... By truly living our values and embodying our behaviours, we’re building a customer-first culture which
  • Royal Caribbean Group
  • Berlin
  • October 9
techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer
  • Marriott International
  • Berlin
  • October 4
Logo• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive ... service and leadership skills. ... Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer ... • Develops specific training to improve service performance. ... • Helps employees identify specific behaviors that will contribute to service excellence.
  • Work In Progress Textilhandels GmbH
  • Berlin
  • October 1
Logoservice Carhartt WIP is part of the WIP Trading AG. ... satisfaction through excellent service Ensure that promotions, sales and merchandising instructions ... sales goals by training, mentoring and providing feedback to sales staff Ensure high levels of customer ... outstanding store condition and company’s visual merchandising standards Report on buying trends, customer ... communication and 'people' skills Solid organizational skills A strong commitment to customer
  • 1&1 IONOS SE
  • Berlin
  • October 13
TasksThe continuously growing Service & Security Management Team operates standardized management systems ... role, you will: Provide direction and mentorship to a team responsible for security governance and service ... or a related technical field, or several years of relevant professional experience in IT security, service
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