162 customer service English-speaking jobs in Berlin

responsible for ensuring the success, retention, and growth of our clients by providing exceptional service ... , guidance, and support across all stages of the customer journey. ... Provide valuable feedback to enhance product development and customer experience. ... At YouAppi, we're looking for a highly motivated and experienced Senior Customer Success Manager ... Reporting: Track and report on customer health, engagement, and performance metrics.

Additional day of annual leave for each year of service. ... Platform Engineering's mission is to provide trusted, performant, and self-service platforms, enabling

contact for all service-related matters Conduct annual customer satisfaction surveys and drive improvements ... Respond promptly to customer inquiries and ensure consistently high satisfaction levels Monitor project ... project documentation, including timelines, status updates, and material tracking Act as the primary customer ... processes, and resources to ensure seamless project delivery, outstanding quality standards, and strong customer ... Service excellence is at the heart of their culture: service to customers, service to colleagues, and

Evaluate and document various aspects of the dining experience, including: Customer service quality Cleanliness ... Prior experience in hospitality, food service, or auditing is a plus. ... Key Responsibilities: Conduct undercover visits to restaurants & Hotels as a typical customer. ... with a passion for hospitality and a keen eye for detail to evaluate restaurant/Hotels operations and customer ... In this role, you will visit designated restaurants/hotel anonymously, assess specific service and quality

Tasks Lead and support new customer deployments Configure and customise solutions to fit clinical ... success Provide post-go-live support and consult on workflow optimisation Travel to customer sites ... technical application issues Collaborate with internal teams (sales, engineering, product) to drive customer

into rigorous economic trade-offs (, modeling the exact cost vs. retention impact of availability and service ... You will own the "Why" and the "How" of customer value. ... interaction (reward, message, or recommendation) for each customer based on business priorities. ... Steer the Business with "Hard" Metrics: Translate fuzzy concepts like "customer experience ... Solve the "Leakage" Problem: You will diagnose value leakage across the customer lifecycle, quantify

techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer

Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive ... service and leadership skills. ... Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer ... Develops specific training to improve service performance. ... Helps employees identify specific behaviors that will contribute to service excellence.

Be a technical leader in transforming customer service operations. ... Familiarity with AI tools in customer service environments (e.g., Copilot, chatbots). ... service platforms. ... Deploy and fine‑tune AI‑driven tools such as Copilot, chatbots, and virtual agents to enhance customer ... looking for a Microsoft Dynamics 365 Technical Consultant (m/f/d) to drive the technical evolution of our customer

customer meetings for maximum business impact. ... messaging, and manage complex customer requirements. ... Strong understanding of AWS customer requirements and business needs. ... Guide and oversee complex sales customer opportunities from inception to close. ... We are looking for a customer-focused, proactive, strategic, and detail-oriented Head of Engagement,

and IoT ecosystem.We are looking for a sole contributor sales professional to engage with Telecoms Service

exposure (preferably in Manufacturing or Engineering companies) Deep SAP proficiency: SAP R/3 Customer ... the industrial sector and the transition to sustainable processes, building on a strong industrial customer ... , and Service to Cash (from service delivery to billing). ... Process Lead – Service at Transformation of Industry (TI), you align the TI service process template ... (contracted service agreements), Field/On Site Service, Digital/Remote Services, Installed Base & Warranty

Product Marketing Manager | Acquisition Tech | FinTech | New Team Role: Product Marketing Manager (Acquisition) Salary: up to €80,000 + benefits Location: Berlin - ideally 1-3 times per week in the office but can be flexible on this We're partnered with a well-established and fast growing FinTech that's building a brand new Acquisition Tech function for the German market.

until transition to service readiness. ... Ensure outstanding service quality You will support the client through various phases of remediation

These include ownership, growth, integrity, collaboration, customer centricity and inclusion. ... department, you understand risk management as an area of tension between merchant satisfaction, end customer

Senior Event Coordinator role is for someone with 4+ years of previous event experience or fast-paced customer ... service experience looking to utilize and grow their operational and leadership skills within the Events ... hotel and venue management, proactively managing all onsite requirements including food and beverage service

Scalable Wealth, the digital wealth management service, offers clients professional investment in ETF ... Ideally, you are interested in investing or already a customer of Scalable Capital Additional Information

leader in sustainability consulting, is seeking a dynamic Germany-based Partner to grow our end-to-end service

product to create an outstanding user experienceDevelop and drive the product roadmapBuild a seamless customer ... journey that delivers an unparalleled service in consumer health in GermanyEnsure strong alignment between ... offeringQualifikationStrong focus on business alignment and strategic thinkingBackground in product management, UX, or service

Key Responsibilities Successfully implements projects while ensuring customer satisfaction. ... The goal of the Principal Consultant is to complete successful implementation projects while ensuring customer ... Document(s) in functional area Identifies/pursues sales opportunities for additional consulting work at customer