12 customer service English-speaking jobs in Ingolstadt

Statistics or similar Several years of experience managing global projects, ideally in retail / service ... including management of external partners and internal stakeholders multivendor tech platform customer ... Project Management skills, ideally in matrix organisations Strong communication skills Passion for customer

, ROI calculations, and cost-benefit analyses Analysis of customer care processes and identification ... Development of business cases for customer care and experience initiatives Creation of financial models ... /Experience Strong expertise in business case development and financial analysis Knowledge of customer ... derivation of recommendations Several years of experience in Business Analysis, Consulting, or Customer ... Excellent communication and presentation skills Structured and analytical way of working with a customer-focused

KPIs and monitoring of solution performance Evaluation of new technologies and market trends for customer ... Systems, or related field Several years of experience in Product Management, Product Ownership, or Customer ... Proven expertise in telephony systems, conversational bots and AI platforms Strong knowledge of customer

Leadership of strategic programs within Global Customer Care & Experience Development of program roadmaps ... Systems, or related field Several years of experience in program or project management, preferably in customer

go-to-market structures, and co-innovation practices Understanding of retail, e-commerce, or related customer-centric

performance-spread managementSupport deployment of AI-based sales assistance for in-store employees to increase service ... Collaboration / Enabler / Effective CommunicationAbout UsThe Services & Solutions Team manages the portfolio of service ... Your TasksFocus on customer satisfaction and continuous development of the group-wide circularity businessDevelopment ... performance-spread managementSupport deployment of AI-based sales assistance for in-store employees to increase service ... attach rate and drive Customer and Employee SatisfactionDevelopment, testing, and scaling of blueprints

ResponsibilitiesFocus on customer satisfaction and continuous development of the group-wide circularity ... attach rate and drive Customer and Employee SatisfactionDevelopment, testing, and scaling of blueprints ... performance-spread managementSupport deployment of AI-based sales assistance for in-store employees to increase service ... Collaboration / Enabler / Effective CommunicationAbout UsThe Services & Solutions Team manages the portfolio of service

Our subsidiary in Germany is responsible for the distribution of our products, including software and service ... elektronischen Produkten sowie der dazugehörigen Software übernimmt Mitsubishi Electric den Kundendienst und den Service

installation procedures Running manual basic tests for installed applications Travel by the request of the customer

environments, and safe experimentation spaces Design and deliver targeted training programs (modular, self-service

hundred developers, UX designers, and system architects use state-of-the-art technology to develop customer-focused

using state-of-the-art technology work hand in hand with business owners in agile teams to develop customer-focused