2 customer service English-speaking jobs in Würzburg

Providing KPI based regular IT service portfolio reporting (e.g. ... of the IT Service Portfolio, covering current, future and end-of-life services. ... The IT Service Portfolio Manager (m/f/x) is located within Corporate IT of the company group. ... IT service delivery in line with business criticality on a cross-functional, global scale. ... The IT Service Portfolio Manager is responsible for the structure, documentation and strategic alignment

Monitor and ensure SLA adherence of managed service providers conducting risk assessments and audits.Serve ... Highly desirable: experience in product ownership and service delivery using SAFe (Scaled Agile Framework ... Continuous Improvement and Reporting: Analyze trends and findings from supplier assessments to drive service