1153 customer service English-speaking jobs in Berlin

  • Enpal B.V.
  • Berlin
  • October 26
LogoCustomer Experience - design and deliver intuitive, personalized workflows that adapt to diverse customer ... Job Description Lead the development and strategic evolution of Enpal’s Customer App, the central touchpoint ... Product Vision - co-define the long-term vision for the Customer App, aligning with Enpal’s strategic ... Outcome-Driven Development - champion a culture of measurable impact, focusing on customer happiness, ... Discovery & Research - drive continuous customer discovery and product shaping efforts to uncover needs
  • Joybuy
  • Berlin
  • October 25
Our customer user base is ever expanding and ensure we offer them the best shopping experience. • Lead ... the marketing team to plan and execute promotional campaigns, maximizing their impact on sales and customer ... and user traffic, leveraging data-driven insights to foster ongoing improvement efforts. • Examine customer
  • HAGIUS
  • Berlin
  • October 13
. - Exceptional customer service skills with a strong focus on creating a welcoming environment for all
  • Delivery Hero
  • Berlin
  • October 13
LogoService products ... directly shape the Agent-facing experience to ensure Agents can efficiently resolve millions of daily customer ... Experience in managing a diverse set of stakeholders from around the world Experience in working with Customer ... Job Description We are on the lookout for a Product Manager to join our Service Agent Tooling team ... it easier for Agents to help our customers, riders & vendors, creating a more efficient & delightful service
  • MOVEAIR GmbH
  • Berlin
  • November 6
infrastructure with modular mini wind turbines, solar, and battery systems—offered as turnkey or Energy-as-a-Service ... industry needsPrepare technical documentation and business casesCollaborate on sales, delivery, and service ... deployment.ResponsibilitiesDevelop and configure hybrid energy productsPackage solutions tailored to customer ... , sales, and operationsChallengesRapid learning in a high-growth, multi-tech environmentTranslating customer ... Working with senior engineers and business developers, you'll contribute to offerings that solve real customer
  • HRS
  • Berlin
  • October 4
LogoLead the design and implementation of AI solutions that automate customer service processes, enhance ... Engage with platform partners in successfully integrating the HRS lodging-as-a-service value proposition ... Management department is a critical function in driving the success of the company's Lodging-as-a-Service ... reinvents how companies and travelers Stay, Work, and Pay - cohesively brought together by our Lodging as a Service ... to adopt customer-first practices and thinking.
  • SumUp
  • Berlin
  • August 26
Logosupport service to new heights. ... Support, enhancing customer experience and improving operational efficiency. ... About the team: Within the Global Operations organisation, our mission is to build the best customer ... experience in the fintech industry by delivering an effortless customer experience to all our merchants ... talented AI team and contribute to the development of AI models and algorithms that will drive our customer
  • SIXT Germany
  • Berlin
  • October 21
LogoAt SIXT, top-tier customer experience and outstanding customer service are our highest priorities. ... dedicated to supporting children Additional Information About us: We are a globally leading mobility service ... data platforms, with strong analytical skills in customer segmentation and journey optimization  Customer-Centric ... You lead customer lifecycle strategies that maximize engagement, retention, and lifetime value across ... Manager SIXT Share (m/f/d), based in Pullach near Munich or in Berlin, your job is to create personalized customer
  • Marriott
  • Berlin
  • October 13
Empowers employees to provide excellent customer service. ... **Ensuring and Providing Exceptional Customer Service** Sets a positive example for guest relations. ... banquet operations on the overall success of a conference event and manages activities to maximize customer ... Schedules banquet service staff to forecast and service standards, while maximizing profits. ... Strives to improve service performance.
  • Calix
  • Berlin
  • October 1
LogoCalix provides the cloud, software platforms, systems and services required for communications service ... functions in the account  Qualifications:  o 10+ years in quota carrying technology sales to Broadband Service ... Responsibilities and Duties:  o Lead a cross functional team responsible for the customer relationship ... prem, managed services, customer support and marketing aligning to calix portfolio  o Establish strong ... penetrate the account in multi domains  o Define strategy to penetrate and grow the account in Access, customer
  • Infosys
  • Berlin
  • October 16
Your RoleTo provide SAP S4 Hana PM/CS (Customer service) Functional services for Implementation, rollouts ... RequiredExperience in SAP – Customer Service (CS) / Plant Maintenance (PM) Must have SAP PM/CS experience ... Order Processing and Resource Related BillingExperience in Field Service, In-house Repairs, Service ... & Configuration DocumentsTest ScriptsApprovals for Individual and Integrated ProcessesModule level Customer ... empower the business with agile digital at scale to deliver unprecedented levels of performance and customer
  • Personio
  • Berlin
  • November 7
or customer service capacitiesDemonstrated ability to translate business needs and customer pain points ... implementing automated solutions, this role reduces costs, eliminates inefficiencies, and enhances overall service ... qualityIdentify and evaluate opportunities for automation across CX workflows (including but not limited to self-service ... This role directly contributes to improved customer satisfaction, streamlined operations, and stronger ... into technical requirementsExperience collaborating with Product, Engineering, Data, Systems, Customer
  • AVIV Group
  • Berlin
  • September 11
LogoProduct/Service Optimization: Evaluate and optimize the product/service mix of vendors to avoid duplication ... This critical role will own the commercial relationships with key external technology and service providers ... for our customer-facing teams —such as Salesforce, our telephony provider, our content moderation tooling ... Ownership: Serve as the primary commercial point of contact for all key vendors, especially across sales, customer ... commercially astute, and experienced in managing complex, cross-functional vendor relationships across Sales, Customer
  • HOWOGE Wohnungsbaugesellschaft mbH
  • Berlin
  • September 27
We are an excellent service provider for both our tenants and our employees. ... for the strategic implementation of HOWOGE SAP and non-SAP systems to reduce dependence on external service ... such as summer parties, action days and company runs Work-life balance: including our own family service
  • SITA
  • Berlin
  • October 9
Logoservice) to resolve technical issues or improve service delivery.  ... KNOWLEDGE & SKILLS Customer Success Excellence Communication Problem Solving Collaboration Teaching ... Experience collaborating with cross-functional teams (e.g. product development engineering or customer ... Demonstrated experience in customer-facing roles with a focus on technical guidance training and maintaining ... Acts as an escalation point for complex technical issues that field service engineers cannot resolve
  • Talentin
  • Berlin
  • October 2
LogoRole overview: The Customer Retention Marketing Manager will own CRM as a core revenue channel. ... lifecycle journeys, design joint partner campaigns, and explore new monetisation models such as CRM-as-a-Service
  • Delivery Hero
  • Berlin
  • September 4
Logo) to lead our Pricing Domain within the Customer Product Line. ... Job Description We are on the lookout for a Director, Product Management – (Logistics, Customer Pricing ... Drive a culture of experimentation and data-driven decision-making to improve pricing performance and customer
  • Zeotap
  • Berlin
  • October 24
Logoexperiences that drive better business outcomes across marketing, sales, and service. ... service skills Very structured, process and detail-oriented Entrepreneurial mindset / can-do mentality ... suite built on Google Cloud that empowers brands to unlock and activate customer data securely. ... This drive led to the launch of Zeotap’s Customer Data Platform (CDP) in 2020—a powerful, AI-native SaaS ... most innovative brands, including Virgin Media O2, Amazon, and Audi, to create engaging, data-driven customer
  • Infosys
  • Berlin
  • September 26
Management functionalities, Service requests, Service contracts, Service orders, and billing. ... These include:High analytical skillsA high degree of initiative and flexibilityHigh customer orientation ... empower the business with agile digital at scale to deliver unprecedented levels of performance and customer ... Ensuring seamless integration of SAP S/4HANA Service Management with other SAP modules (e.g., SD, MM) ... Acting as a subject matter expert in SAP S/4HANA Service Management, providing guidance to clients and
  • On
  • Berlin
  • November 1
Logo. • Own and maintain customer service and operations master data for accuracy and consistency. • Manage ... Your Story • Customer service/operations background in an international environment. • Minimum 3 years ... Governance & Communication • Act as the key operational link for Customer Service and Operations in ongoing ... Backoffice escalations and provide daily operational support. • Perform systematic checks on EMEA customer
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