387 customer service English-speaking jobs in Frankfurt

As the voice of the customer, the Product Manager will lead the transformation of service offerings into ... This role is critical in consolidating and enhancing the service product portfolio, ensuring it delivers ... for the strategic development, lifecycle management, and commercial success of Peak Scientific's service ... manufacturing cutting-edge products and in directly supporting customers across the world with industry-leading service

Management functionalities, Service requests, Service contracts, Service orders, and billing. ... These include:High analytical skillsA high degree of initiative and flexibilityHigh customer orientation ... empower the business with agile digital at scale to deliver unprecedented levels of performance and customer ... Ensuring seamless integration of SAP S/4HANA Service Management with other SAP modules (e.g., SD, MM) ... Acting as a subject matter expert in SAP S/4HANA Service Management, providing guidance to clients and

to strengthen customer loyalty.Other Duties:Undertake special projects and continuous-improvement initiatives ... , courier) for all U.S. and cross-border Canadian shipments.Analyse cost-time trade-offs to balance service ... levels with budget objectives.Rate Negotiation & Carrier Management:Negotiate competitive rates and service ... or adjust charges.Track audit outcomes and contribute to ongoing cost-control initiatives.Customer Service ... trust-based relationships with internal teams and external partners.Consistently deliver exceptional service

to strengthen customer loyalty.Other Duties:Undertake special projects and continuous-improvement initiatives ... , courier) for all U.S. and cross-border Canadian shipments.Analyse cost-time trade-offs to balance service ... levels with budget objectives.Rate Negotiation & Carrier Management:Negotiate competitive rates and service ... or adjust charges.Track audit outcomes and contribute to ongoing cost-control initiatives.Customer Service ... trust-based relationships with internal teams and external partners.Consistently deliver exceptional service

environments on lab equipment, recommend potential new solutions  • Produce reports to summarize service ... conference calls or face to face customer meetings to discuss technical issues  • Reproduce customer ... incidents to drive for timely resolutions  • Manage customer communications and expectations until the ... the post sales support escalation processes, which includes pre-sales experience, as well as strong customer ... technical cases including proper escalation until case closure  • Take initiatives and ownership of customer

As part of the global NTT DATA Group, one of the top IT service providers worldwide, we stand for our ... de-escalation managers, addressing root causes, and restoring customer confidence ... Six Sigma) ■ Strong project/service management and leadership abilities ■ Solid analytical and problem-solving ... ■ Managing customer escalations: working withregions to define the correct escalation path, supporting ... Collaborating with NTT DATA regions to conduct risk and quality assessments for new and existing large customer

Identifying opportunities including use of technology to solve problems and improve service delivery, ... Overseeing service delivery including writing and signing off advice, adhering to SLAs and KPIs, reviewing

Service, and internal teams (Network Design, Finance, IT). ... Contribute to strategic decisions around carrier setup, packaging guidelines, and new service offerings ... Ensure a cost-effective last mile setup that balances cost efficiency and customer experience. ... Act as the primary contact for carriers while collaborating closely with warehouse operations, Customer ... Excellent stakeholder management and communication skills – able to balance carrier, warehouse, and customer

tangible and impactful results for Visa’s network clients, including (but not limited to) financial service

administration team, you will provide support to IT mission critical applications and will ensure that maximum service

service excellence.Proven track record of designing and implementing processes to drive consistency, ... tens of thousands of unique SKUs/year.Own/deliver on Safety, Quality, Productivity, Throughput, and service ... increased speed and quality of customer care delivery at scale.Ability to translate annual priorities ... partner with other leaders across Collectors including operations, product, engineering, facilities, customer ... center type roles.Demonstrated ability to drive business performance in process, logistics, quality, and customer

service skills, detail-oriented, and service-focused Excellent organizational skills, ability to work ... back office within a global markets sales & trading division, FX, or treasury environment Exceptional customer ... Your Responsibilities Deliver outstanding service to both new and existing customers Cultivate and ... consistently high output High proficiency in spoken and written English Collaborate closely with global client service

insights flow back into product development and service delivery. ... experience in performance optimization.Familiarity with CRM systems and their role in multi-channel customer ... consistency.Data, CRM & Performance Management: Define and track KPIs (online sales volume, conversion, customer ... strategies, and channel performance; champion CRM adoption and integration across sales channels, ensuring customer ... consistently optimized for online visibility, conversion, and margin.CRM fully integrated, providing a single customer

Champion a customer-centric approach in underwriting operations, incorporating customer feedback into ... Ensure premium service delivery across all FL segments and LOBs, monitoring service metrics and driving

initiating, and nurturing both new and ongoing business opportunities, with proficiency in utilizing Customer ... have a proven track record in consulting sales, a willingness to build an understanding of ERM's service ... to build a robust sales pipeline (3x sales target).Coordinate relationship building activities with service ... teams, client engagement teams, and marketing resources to develop and propose tailored consulting service

We offer service and product solutions. ... local regional stakeholders and the data team – ensuring to deliver profitable growth, accelerated customer ... penetration Deliver KPIs for managed suppliers and technologies: Revenue Margin Return on Investment Customer ... supplier range reviews and engagement to maximise growth Ensuring the product range is fully aligned to customer ... supplier and product segment  Effective lifecycle management  Effective use of Data insights to maximise customer

leader in sustainability consulting, is seeking a dynamic Germany-based Partner to grow our end-to-end service

Work with multiple FICO product teams to design FICO Platform capabilities and service solutions to meet ... Participate in best practice workshops at customer sites, FICO hosted forums and Industry events, as ... Financial Services and multiple focused industries to manage risk, fight fraud, build more profitable customer ... be a key member of the sales team to ensure the proposed capabilities on FICO Platform best meet the customer

communications and performance reviews with logistics providers to enhance collaboration depth and service ... control system development for last-mile delivery, mitigating risks related to contract compliance, service

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. ... technical support, engineering, or application specialist role Strong problem-solving skills and a customer-first