3241 customer service English-speaking jobs in Germany

Kaiserslautern, Germany Company Description TOPdesk is an international software company specializing in service

Join a dynamic and international team focused on designing, planning, and building Platform-as-a-Service

You will set the strategic vision, define the service catalog and operationalize the delivery model, ... take a conceptual framework (like a maturity model) and translate it into a structured, repeatable service ... Act as a hands‐on leader who is equally comfortable mentoring a team as they are leading high‐stakes customer ... with broader commercial goals and monitor the effectiveness of the program, ensuring it contributes to customer ... Consultative Sales Support: Experience partnering with Sales and Customer Success teams to position consulting

As a Customer Support Specialist, you'll be the friendly face (or voice) helping our players have ... stock options Employee discounts Flexible working hours Free beverages Join First Bananas as a Customer

Strong knowledge of customer service principles and practices. ... feedback and trends to enhance product quality and service. ... to customer satisfaction. ... Proven ability to handle complex customer issues and lead personal initiatives. ... Maintain up-to-date knowledge of Customer Support policies, procedures, and products.

service in the aviation and/or wholesale sector. ... Offered Benefits: Annual salary reviews 30 days of paid vacation, which increase with length of service ... tracking orders, managing delivery requirements, and resolving any issues to support smooth and efficient service ... Familiarity with working for an international customer base. ... Enjoyment of daily customer contact and working independently.

rigorous economic trade-offs (e.g., modeling the exact cost vs. retention impact of availability and service ... You will own the "Why" and the "How" of customer value. ... interaction (reward, message, or recommendation) for each customer based on business priorities. ... Steer the Business with "Hard" Metrics: Translate fuzzy concepts like "customer experience ... Solve the "Leakage" Problem: You will diagnose value leakage across the customer lifecycle, quantify

member populations Experience using Microsoft Office suite of tools Strong customer management and ... member populations Experience using Microsoft Office suite of tools Strong customer management and ...   Required Skills Understand and apply adult learning theories Understanding of transitioning Service ... post- transitions Understand and apply adult learning theories Understanding of transitioning Service

Build and continuously improve the after-sales support system, optimize handling efficiency and service ... Drawing on the parent company's strengths and experience in new energy as well as its localized service ... quality, and consistently enhance customer satisfaction and brand reputation. ... Review and validate product certification documents and customer-specific technical documentation. ... Your tasks and repsonsibilities After-Sales Support Act as the primary interface for handling customer

on all levels and provide a professional service including of after- sales service, client enquiries ... and regular follow ups Ensure effective and ongoing communication between the Operations Teams and customer ... Manage all relevant internal administrative processes Service Excellence Manage and retain client relationships

Architecture Consultant (m/f/d) | Public Sector | Remote | Long-Term ContractOur client is a leading IT service

Maintain customer relationship, understand customer needs and continuously improve customer satisfaction ... , and improve team service awareness; Establish project risk management matrix to control project risks

Specific knowledge of principles and processes for providing exceptional customer and personal service ... crew members, and always maintains a strong floor presence, ensuring team members deliver exceptional customer ... service to guests through flawless and consistent execution of their responsibilities. ... experience related to cleanliness and visual impressions onboard, offering a seamless execution of premium service ... assessment, problem resolution, demonstrated strong attention to detail and achievement of quality service

Operations Specialists and Customer service) to streamline operations and enhance service delivery.Health ... to manage multiple priorities in a fast-paced environment.A passion for sustainable mobility and a customer-first ... Innovation : Identify operational bottlenecks and implement process improvements to enhance performance and customer ... proven track record of mentoring and developing team members.Strong ability to diagnose, repair, and service ... day-to-day workshop operations, optimizing processes to ensure efficiency, productivity, and adherence to service

blueprints, customer journey maps, and ecosystem maps to support and improve end-to-end service optimization.Translate ... research insights into UX/UI requirements that guide product and service improvements.Collaborate with ... software platforms and integrated hardware–software products, delivering structured reports.Create service ... design methods (service blueprints, journey maps, ecosystem maps).Ability to collaborate with designers ... and HQ to learn and adopt advanced methods and best practices.Qualifications Bachelor's degree in Service

service functions with a strong performance track record Strong command of Microsoft Excel, Power BI ... will have the following responsibilities; Perform daily credit control for blocked orders by assessing customer ... data management, credit management, overdue monitoring, deductions, and trade spend processing Ensure customer ... market-defined credit procedures Execute Accounts Receivable (AR) processes, including cash application, customer ... Bachelor’s or Master degree A minimum of 2–3 years’ experience in Accounts Receivable, Credit Control, or customer

self-service and reduces support burdenMaintain version control and update documentation alongside product ... adoption of company technologies.This role connects market needs, customer technical requirements, and ... product strategy, leading the company's application engineering function, and ensuring successful customer ... Application engineeringLead the company's Application Engineering function and technical customer ... support quality across regions and customersAct as escalation point for complex or strategic customer

Strong business acumen, customer orientation, and ability to drive value creation. ... Initiates and leads (pre)sales with bid inputs, proposals, and customer presentations. ... The role drives customer engagements endtoend—from understanding business needs to translating them into

For one of our clients, a renowned service company in the field of patents and trademarks, we are looking ... databases is considered a plus;Knowledge of front-end technologies is considered a plus;An entrepreneurial, customer

client facing technical role (Pre/Post Sales, Sales Engineering, Consulting, Solutions Architecture, Service ... Author and deliver network designs, statements of work (SOWs) and technical project plans incorporating service ... Demonstrated and verifiable track record of prior successful customer engagements. ... cultivate additional opportunities Focus on solution development and architectural design for assigned customer ... Develop solutions/strategies using technology to resolve customer issues and achieve business goals/objectives