6896 customer service English-speaking jobs in Germany

availability management) Service transition (especially release, deployment, and test management) Service ... lifecycle in accordance with ITIL Service design (in particular capacity, information security, and ... m/f/d) Areas of responsibility Your responsibilities are part of the following processes within the service ... operation (especially incident and problem management at the 2nd/3rd level) Continual service improvement ... The position can also be filled by civil servants (w/m/d) within the framework of an existing civil service

handling and escalation handling experience Deep understanding of ITIL processes A high service and ... The local team in Germany will be executing the day-2-day operations tasks to provide a best-in-class service ... customer orientation, and a strong drive for change and quality  Interpersonal skills: team player, ... facing activities and understanding of customer specific business processes Experience with escalation ... closely cooperate with your counterparts in other countries and the Global Delivery team and support customer

degree in engineering, supply chain / logistics or comparable Professional experience in procurement, customer ... Being among the top fifteen German HR service providers, our company’s range of services includes the ... service and supply chain / logistics Good knowledge of SAP Experience in working with google workspace ... suppliers Regular communication with internal customers about the progress of the order Part of the on-call service

service experience in travel, hospitality, or a related field preferred Ability to work independently ... What You’ll Do Provide responsive and professional customer support via phone, email, and online messaging ... This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination ... internal systems as needed What We’re Looking For Strong communication and interpersonal skills Customer

and scaling our customer operations. ... Own and manage bonus calculations for the Customer Success organization. ... Strong proficiency in CRM tools (preferably Salesforce) and customer success platforms. ... A proactive mindset with a passion for driving customer success and achieving results. ... Proven track record of working closely with Customer Success teams in a SaaS or B2B environment.

and scaling our customer operations. ... Own and manage bonus calculations for the Customer Success organization. ... Strong proficiency in CRM tools (preferably Salesforce) and customer success platforms. ... A proactive mindset with a passion for driving customer success and achieving results. ... Proven track record of working closely with Customer Success teams in a SaaS or B2B environment.

domain and work closely with a cross-functional squad (Product, Engineering, Data, Ops, Compliance) on customer

Implementing and iterating on scalable processes and best practices to support team growth while improving service ... sales to Customer Success Acting as an escalation point for complex customer challenges and leading ... for leading and scaling a high-performing Customer Success team across the EMEA region. ... You have a proven track record of hiring, developing, and retaining Customer Success Managers, and you ... About the Position As Regional Manager, Customer Success (EMEA) at Constructor, you will be responsible

Implementing and iterating on scalable processes and best practices to support team growth while improving service ... sales to Customer Success Acting as an escalation point for complex customer challenges and leading ... for leading and scaling a high-performing Customer Success team across the EMEA region. ... You have a proven track record of hiring, developing, and retaining Customer Success Managers, and you ... About the Position As Regional Manager, Customer Success (EMEA) at Constructor, you will be responsible

our Pricing Domain within the Customer Product Line. ... beautiful Berlin campus 2 days a week We offer 27 days holiday with an extra day on 2nd and 3rd year of service ... Job Description We are on the lookout for a Group Product Management - (Logistics, Customer) to lead ... Drive a culture of experimentation and data-driven decision-making to improve pricing performance and customer ... believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer

lead our Pricing Domain within the Customer Product Line. ... Job Description We are on the lookout for a Director, Product Management - (Logistics, Customer) to ... Drive a culture of experimentation and data-driven decision-making to improve pricing performance and customer

We are looking for a Customer Success Engineer to join our Research Enablement team. ... Success Engineer with strong full-stack development skills and deep customer orientation. ... our AIR·MS Chatbot, our integrated LLM solutions, and researcher-focused developer tooling—we seek a Customer ... important that you are able to regularly be present in our Berlin or our Potsdam office Travel to customer

Customer & External Stakeholders Act as the main point of contact for customer-facing cybersecurity and ... Exposure to customer security assessments and certifications. ... Translate regulatory, legal, and customer security requirements (e.g. ... Support customer security assessments, questionnaires, and assurance requests.

level of customer support and experience. ● Customer Experience: Ensure positive user experience and ... customer satisfaction through smooth working operations and effective work management. ... Description Overview: The Field Service Technician plays an important role in enabling a seamless user ... They will support Astreya's ever-expanding customer base and ensure a consistently high-quality user ... Field Service Technicians are the backbone of front-line user support, ensuring that conference rooms

the largest and most diverse in the industry, enabling them to carry out any project and to deliver a service ... customers Recording information on internal management systems Helping to develop offerings, proposals, customer

The role will combine customer facing service deliveries (remote workshops or on-site at customer locations ... The SAP Services organization within the Customer Service & Support board area is the key driver for ... This learning phase will consist of attending SAP standard trainings, supporting customer service deliveries ... customer. ... from the deliveries for re-use by the service delivery groups, to further improve the service concepts

You will be responsible for aligning engineering execution with customer and business needs, shaping ... As a Senior Technical Program Manager, you will lead complex, cross-functional programs within our customer ... integration needs and business priorities into clear technical initiatives Balance customer requirements ... delivery predictability, integration success rates, time to integration, operational stability, and customer ... engineering trade-offs Manage complex technical dependencies and risks, particularly across:External customer

We constantly adapt our products and our business model to changing customer needs. ... go-live—and provide support in areas such as creating and reviewing test cases, defining APIs, and common service ... As part of our team, you will take on the following tasks: You will design and implement innovative, service-oriented ... You will create integration concepts between interactive customer applications and backend systems. ... impress with your analytical thinking, strong communication skills, team spirit, and a clear focus on customer

We offer 27 days holiday with an extra day on 2nd and 3rd year of service. ... Logistics tribe in our mission to deliver consistently amazing customer experiences. ... Description We are on the lookout for a Data Scientist to join the Seamless Deliveries domain of the Customer ... The Customer Logistics tribe’s mission is to build products that make it easy for local brands to run ... skilled analysts, engineers, and scientists working together to deliver data  solutions affecting every customer

support service to new heights. ... Support, enhancing customer experience and improving operational efficiency. ... About the team: Within the Global Operations organisation, our mission is to build the best customer ... experience in the fintech industry by delivering an effortless customer experience to all our merchants ... talented AI team and contribute to the development of AI models and algorithms that will drive our customer