3667 customer service English-speaking jobs in Germany

techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer

service. ... Skills: Analytical, customer-centric, with strong problem-solving abilities. ... bank is rolling out a new multi-media contact solution and migrating onboarding activities to improve customer ... Service Now will support this transformation. ... Service Now knowledge preferred. Expertise in UML, Visio, and MS Office.

products’ lifecycle (from product development, to deployment, to support & service), embodying Amazon ... integrated solutions” that are safe, easy-to-operate, easy-to-maintain, easy-to-deploy, and easy-to-service ... ’s leadership principle: Customer Obsession. ... maximizing solutions readiness and customer satisfaction. ... In the Mechatronics & Sustainable Packaging Customer Experience (MSP-CX) organization, we have the unique

Job Description Context As a Run project Manager, you will join the Customer Service team, and will ... A technical interview with Audrey, Support Director, and Alexis, VP Customer Service to dive deeper into ... An interview with Matthieu, Chief Customer Officer (60'). ... engineering school or IT/Networks (Bac+5) 2 to 5 years of proven experience in a technical role focused on customer ... Familiar with ITIL standards and high availability service SLA management.

service and interpersonal skills Passion for customer service and ownership of the customer experience ... service Requirements BS degree in Computer Science or in related field Minimum 3-years' experience ... Responsibilities Take ownership of reported customer issues and see problems through to resolution, ... mitigate incidents and solve implementation challenges Research, diagnose, troubleshoot, and debug customer ... MongoDB, Redis is a plus Excellent written and verbal communication skills, problem solving skills, customer

As the Service Line Leader for our Cybersecurity service line, you will play a critical role in shaping ... Delivery Management: Oversee project portfolios within the service line.

Customize VDI solution based on customer requirements. ... Analyse new Service Request and Coordinate with requester. ... Work on reported Incidents, problem tickets and Service Request. ... Provide On-Call Support Build required monthly reports as collaboratively finalised with Customer ... Key Responsibilities: Daily Health Check and Review AVD + Nerdio Environment Monitor Service Now Queue

Customer-Centric: An active listener with Customer Service & BPO business acumen to deeply understand ... Requirements: Mandatory - Proven experience in selling Software as a Service (SaaS), within customer ... Success in leading complex and commercially significant sales to Customer Service, Operations, IT, and ... service/contact centers. ... service and back-office tasks.

Create a Process Document of current service for the customer and Partner. ... Attend Customer agreed locations to collect all customer processes relating to the current delivery of ... Due Diligence with customer prior to RFP & BAFO submissions. ... Strong understanding of Break-Fix, Service Requests, IMAC, Incident, Problem, Configuration management ... risk, governance, quality assurance, issue resolution, reporting), the successful implementation of service

operational excellence - Work closely with other support teams, including PxT (HR), Finance, Delivery Service ... Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units - Design and deliver ... Every year, we continually raise the bar for customer experience with new, innovative delivery services ... Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer

clear communication and effective problem resolution Demonstrate excellent customer facing skills and ... Supporting colleagues across all roles within operations to create a smooth customer experience. ... BUSINESS IMPACT: This role has an impact on our financial performance, RAC operations and customer experience ... experience with IT access & equipment or connectivity leveraging on collaboration with Global IT Team CUSTOMER ... SERVICE Provide world class user services, implementing a pleasant and easy user experience through

drive solutions Software maintenance and development of drive-related software (CoDeSys) Technical customer ... clarifying technical questions and the project planning of drive components Analysis and realisation of customer ... drive solutions Software maintenance and development of drive-related software (CoDeSys) Technical customer ... clarifying technical questions and the project planning of drive components Analysis and realisation of customer ... support for key customers on the phone (remote) and on site Supporting the sales field service by creating

What awaits you in the team Receiving, qualifying and processing customer inquiries through to completion ... mentality and customer orientation Analytical thinking and a structured way of working Committed and ... IT Service Desk Analyst (m/f/d) ABOUT THE POSITION We are looking for full-time You are the first point ... support our team in ensuring a smooth IT infrastructure and contribute to further expanding our high service ... communication with customers as well as internal and external stakeholders Ensuring compliance with service

SMS group is renowned worldwide for its future-oriented technologies and outstanding service for the ... of our future - at SMS group GmbH in Mönchengladbach or Hilchenbach as Trainee (m/f/d) in Technical Service ... YOU ACT For our trainee program in the Center of Excellence Technical Service, we are looking for graduates

At Amazon, we're working to be the most customer-centric company on earth. ... One customer experience that we’re constantly taking to new levels is how we fulfill and deliver customers ... To meet this goal, Amazon is continually striving to innovate and provide best-in-class service levels ... works with the various European countries to optimize our end-to-end relationships with the Delivery Service ... analyze data to identify the trends and gaps in the experience and services we provide to our delivery service

Monitor customer satisfaction and proactively address concerns. ... Travel frequently (40-60%) for customer meetings, events, and deployments. ... Success Manager RoW to enhance user experience and drive long-term customer engagement. ... Qualifications: At least 3 years in Customer Success, Account Management, or a similar role. ... #39;m partnered with a fast-growing company in the AI-driven medical imaging sector is looking for a Customer

Service and Sales teams Collect, coordinate and challenge BUs' needs, and identify service improvements ... audience, usage, volume, SLA ) and commercial ramp up by BU to define action plan accordingly Maintain the service ... Main Project : Customer integration with their IT ecosystem for medium & large businesses Status : Cadre ... of its ambitious international growth the Marketing Digital services team is recruiting a Business Customer ... international roll out in collaboration with Business Units (BU), IT, Marketing, Design, Operation, Customer

We are actively looking for the next Customer Onboarding & Engagement Manager to join our Customer Experience ... Your missions You will play a central role in the customer journey, supporting our Signature clients ... Adoption Provide timely and efficient support Maintain and improve product documentation to streamline customer ... with key stakeholders to ensure long-term engagement and success Your profile At least 3+ years of Customer

You will have medical service at your workplace for close attention to any medical needs.We empower you ... Customer interactions:Lead technical strategy in line with customer. ... Scope and EnvironmentPart of a customer project execution/application center. ... We are looking for an experienced Customer Project Senior Technical Leader to join our dynamic team. ... experience in Oil&Gas and Data Center segments or in a customer application/process is a plus.

Competencies: Ideally you have experience in Logistics, Supply Chain or Customer Service; You can speak ... Now, to help support our growth in the South of Europe, we are looking for a talented customer supply ... service: being the best friend of our customers, collaborating and winning together; Identify improvement ... Continuous improvement: Carbon footprint or cost saving projects, service level improvements and performance ... be part of France, Benelux, Italy and Iberia extended Supply Chain team and report directly into the Customer