3736 customer service English-speaking jobs in Germany

Job Description Context As a Run project Manager, you will join the Customer Service team, and will ... A technical interview with Audrey, Support Director, and Alexis, VP Customer Service to dive deeper into ... An interview with Matthieu, Chief Customer Officer (60'). ... engineering school or IT/Networks (Bac+5) 2 to 5 years of proven experience in a technical role focused on customer ... Familiar with ITIL standards and high availability service SLA management.

service and interpersonal skills Passion for customer service and ownership of the customer experience ... service Requirements BS degree in Computer Science or in related field Minimum 3-years' experience ... Responsibilities Take ownership of reported customer issues and see problems through to resolution, ... mitigate incidents and solve implementation challenges Research, diagnose, troubleshoot, and debug customer ... MongoDB, Redis is a plus Excellent written and verbal communication skills, problem solving skills, customer

operational excellence - Work closely with other support teams, including PxT (HR), Finance, Delivery Service ... Partners (DSP), IT, Amazon Customer Excellence System (ACES) and Engineering units - Design and deliver ... Every year, we continually raise the bar for customer experience with new, innovative delivery services ... Delivery Station, leading teams, tracking site performance and always looking for ways to improve the customer

Customer-Centric: An active listener with Customer Service & BPO business acumen to deeply understand ... Requirements: Mandatory - Proven experience in selling Software as a Service (SaaS), within customer ... Success in leading complex and commercially significant sales to Customer Service, Operations, IT, and ... service/contact centers. ... service and back-office tasks.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as ... , Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer ... global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric ... Service, eCommerce, Marketing, and Analytics. ... Omega CRM Consulting is looking for a Service Operations Data and Reporting Analyst that would like to

We are known for our speed, accuracy and exceptional service. ... At Amazon, we're working to be the most customer-centric company on earth. ... The team will work closely with the Amazon Customer Excellence Systems (ACES), specifically with Process ... In these key roles, you'll come in to help us exceed productivity goals and deliver against our customer ... simple: to offer the world's greatest selection of products and services with the world's best customer

Create a Process Document of current service for the customer and Partner. ... Attend Customer agreed locations to collect all customer processes relating to the current delivery of ... Due Diligence with customer prior to RFP & BAFO submissions. ... Strong understanding of Break-Fix, Service Requests, IMAC, Incident, Problem, Configuration management ... risk, governance, quality assurance, issue resolution, reporting), the successful implementation of service

clear communication and effective problem resolution Demonstrate excellent customer facing skills and ... Supporting colleagues across all roles within operations to create a smooth customer experience. ... BUSINESS IMPACT: This role has an impact on our financial performance, RAC operations and customer experience ... experience with IT access & equipment or connectivity leveraging on collaboration with Global IT Team CUSTOMER ... SERVICE Provide world class user services, implementing a pleasant and easy user experience through

drive solutions Software maintenance and development of drive-related software (CoDeSys) Technical customer ... clarifying technical questions and the project planning of drive components Analysis and realisation of customer ... drive solutions Software maintenance and development of drive-related software (CoDeSys) Technical customer ... clarifying technical questions and the project planning of drive components Analysis and realisation of customer ... support for key customers on the phone (remote) and on site Supporting the sales field service by creating

Provide direct customer service during installations. Diagnose and resolve technical issues. ... Strong customer service and communication skills. Professional appearance and interpersonal skills. ... responsible for installing solar photovoltaic systems and residential AC chargers, delivering high-quality service

PCs, printers, peripherals) Interpersonal Skills: Excellent communication and teaching skills Strong service ... onboarding and KYC (Know Your Customer) but also PKI (Public Key Infrastructures) solutions. ... complete range of solutions for the digitalization of business processes: electronic signature platform, customer

internal procedures along with the ones dictated by the participated tenders Help presales, project and service ... onboarding and KYC (Know Your Customer) but also PKI (Public Key Infrastructures) solutions. ... complete range of solutions for the digitalization of business processes: electronic signature platform, customer ... will include: Creating strategic plans to develop new accounts and grow existing accounts Anticipate customer ... Reporting directly to the Director of sales, your main mission is to develop a portfolio of prospects and customer

onboarding and KYC (Know Your Customer) but also PKI (Public Key Infrastructures) solutions. ... complete range of solutions for the digitalization of business processes: electronic signature platform, customer ... coordinate technical operations carried out by the outsourced MSP, and interface with internal teams (Customer

skills in developing proposals and expanding strategic AI portfolios to attract new clients and enhance service ... Experience in supporting organizations through their transformation into AI-driven and customer-oriented ... Expertise in analyzing trends in AI, data, and customer experience to translate insights into actionable

their environmental footprint, while investing in the latest technological advancements and exceptional customer ... integration services in response to client requests or tenders, ensuring tailored solutions that meet customer ... business markets, the company is renowned for its innovative technology, high-quality connectivity, and customer-first ... Key Responsibilities: The scope of the service includes the following tasks for each client request: ... Edge (SASE), Secure Service Edge (SSE) technologies Network Access Control (NAC) Proxy/Reverse Proxy

techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment ... service, teambuilding and conflict resolution skills Strong planning, coaching, organizing, staffing ... environment Very strong communication, problem solving, decision making, and interpersonal skills Superior customer

Excellence Supports customer service efforts, ensuring the team delivers top tier service. ... Time management & Prioritization Manages tasks efficiently, balancing customer service with operational ... team, setting up team for success by coaching and training Drive professional, positive, sales and service ... Customer Interaction Interacts with the customers, to assist them and ensure their satisfaction. ... oriented and customer friendly Takes on initiative Experience in PR and marketing activities

• Brings people together from different teams to address barriers to excellent customer service • Use ... advocate and drive buyer engagement • Track and ensure resolution of any service problems or issues ... and their needs • Works collaboratively with customers to establish expectations and needs and agree service ... levels • Treats all customers as individuals and take pride in delivering a personalised, high-quality service ... highlighted by the customer • Resolve issues escalated by Inside Sales Executives • Support Key Account

have the proper skills to handle every type of customer service situations Ensures that the network ... service standards Monitors constantly the staff sales performance, implementing specific action plans ... service by playing an active role on the sales floor, coaching the team members and ensuring that they ... the team by playing an active role on the floor, and supervises the team sales performance to ensure customer ... Loro Piana standards are maintained Optimizes global sales performance always raising the bar of the customer

We are known for our speed, accuracy and exceptional service. ... At Amazon, we're working to be the most customer-centric company on earth. ... In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer ... The team will work closely with the Amazon Customer Excellence Systems (ACES), specifically with Process ... goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer