7703 customer service English-speaking jobs in Germany

Job Description:Install or repair Telecommunication service at customer's premises that includes ... May be required to perform other duties of the Customer Service Technician II classification. H. ... at the customer premise, in addition to providing revenue enhancing offers to the customer. ... on fiber network facilities between and including the customer-serving terminal and into the customer ... Tech Skill Requirements: Experience in telephone service Experience in CATV installations.

Hands‑on expertise with Customer Service Management (CSM) modules. ... engagement and optimized service operations across all retail channels. ... Service Management (CSM) and retail industry experience to join their team. ... Translate complex business requirements into scalable, customer-centric technical solutions. ... Hands‑on experience with the Retail Service Management (RSM) module is a strong advantage.

Be a technical leader in transforming customer service operations. ... Familiarity with AI tools in customer service environments (e.g., Copilot, chatbots). ...  service platforms.  ... Deploy and fine-tune AI-driven tools such as Copilot, chatbots, and virtual agents to enhance customer ... re looking for a Microsoft Dynamics 365 Technical Consultant to drive the technical evolution of our customer

Be a technical leader in transforming customer service operations. ... Familiarity with AI tools in customer service environments (e.g., Copilot, chatbots). ...  service platforms.  ... Deploy and fine-tune AI-driven tools such as Copilot, chatbots, and virtual agents to enhance customer ... re looking for a Microsoft Dynamics 365 Technical Consultant to drive the technical evolution of our customer

You’ll design the Customer Success function from scratch — covering Customer Success Management, Implementation ... Your missionWe’re hiring a Head of Customer Success to build and lead our post-sale organization for ... base.Design and scale the Customer Success organization — structure, roles, processes, and KPIs.Build ... across Product, Engineering, and Leadership.Your profileWhat You Bring8–12+ years in Customer Success ... the customer journey: onboarding, adoption, value realization, renewal, and expansion.Partner with Sales

You’ll lead and train a high-performance Customer Success & Service team - and simultaneously build the ... Who You Are 5+ years in Customer Success, Account Management, or Service leadership, ideally in a B2B ... What You Will Do Build and lead the team: hire, coach, and scale a top-tier CS & Service organization ... Drive reactivation: follow up on dormant buyers and coordinate with Sales to turn service into revenue ... Team performance: CS & Service team trained, scaled, and operating on visible KPIs with full ownership

UPS customers' complaints about package delivery problems (i.e., missing and damaged items) and service ... The Customer Relations Specialist utilizes customer information databases to build customers' complaint ... teams, there are roles ready to cultivate your skills and take you to the next level.Job DescriptionThe Customer ... , and Security) to ensure departments are notified of customers' issues and develop reports for Customer

product requests resources, maintaining a knowledge base, and implementing initiatives that improve service ... and product team alike.As our Customer Success Manager you will..Take full ownership of our customer ... satisfaction.Develop and execute strategies to enhance our customer experience, such as driving new ... and user needs while keeping the bigger picture in mind.You...3-5 years of Customer Success experience ... Success Manager that takes our Customer Success initiatives to the next level, and inspires our customers

education: from training content to self-service academies and other scalable learning initiatives. ... 's customer learning programs. ... We're looking for a Customer Education Manager(f/m/d) who will design, build, and maintain Apaleo ... aligned with our customer journey (onboarding adoption advancement).Create engaging learning content ... satisfaction, and long-term success.What you'll doDevelop and execute a customer education strategy

support budget , making strategic decisions on resource allocation to ensure exceptional, personalized service ... In this senior role, you'll take ownership of complex success initiatives, aligning customer goals ... You will also be responsible formanaging a small customer support budgetto deliver enhanced services ... for your top-tier accounts.Monitor customer health metrics and engagement patterns, identifying risks ... ' experience as a B2B Customer Success Manager is required .Cybersecurity industry experience is

We are looking for aSenior Customer Integration Engineerbased in Hamburg to join the European Enterprise ... migrations, and deployment methodologies in collaboration with stakeholders.Co-develop Success Plans with Customer ... metrics.Lead technical onboarding, ensuring efficient integration, configuration, and smooth handoffs with customer ... through hands-on adoption and implementation leadership.RequirementsProven experience in a technical customer-facing ... excellent opportunity for a technically skilled professional to work at the intersection of engineering and customer

success, sales, product, and engineering teams to ensure customer satisfaction.Develop and maintain ... with strong organizational skills.Provide feedback to improve product features and overall customer ... You'll Need To Succeed At This Role1 to 2 years of experience in a customer success engineering, ... technical resources, including FAQs and how-to guides.Manage multiple customer projects simultaneously ... As a growing and dynamic company, we value collaboration, innovation, and customer-centricity.Are you

the company's CRM/ERP system.Coordinate delivery of software licenses, subscriptions, or cloud service ... the Customer Fulfilment Team. ... The Customer Fulfillment Associate is responsible for handling our global shipping of hardware like servers ... , as well as generating and delivering software.The Customer Fulfilment Associate position is part of ... This role requires a structured and customer-centric thinking, a strong sense of urgency to meet and

We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom.

Job SummaryWe are seeking an experienced Director of Customer Growth Strategist to lead our Product-Led ... Growth initiatives.Key Responsibilities:Develop and execute a comprehensive PLG strategy that drives customer

You are customer-focused – someone who prioritizes customer success in their work. ... In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing ... position Kyndryl as a leader in the market.As an owner of the account P&L, you'll take charge of customer

Our network has 150,000+ skilled pros in 50+ service categories. 150,000,000+ projects brought to Angi ... Angi® is defining the future of the home services industry, creating an environment where homeowners, service ... About The Team Our eight customer facing teams cover the full customer journey from acquisition, onboarding ... Customer Facing teams work alongside Enabling, Data and Platform teams. ... Proven track record of delivering customer value that drives revenue.

Head of Customer Success (f/m/d) - 100% remote possible Remote-first (HQ is in Berlin) Full-time; 1‑year ... About the role We’re looking for a passionate and strategic Head of Customer Success (f/m/d) to lead ... Key Responsibilities Lead and scale PlaytestCloud’s Customer Success team, overseeing a team of four ... Your profile - Mandatory 3–5 years of experience leading or managing Customer Success teams within a ... Own the full customer journey, from onboarding to renewals, ensuring a seamless handover from Sales and

success.Champion customer insights: Leverage customer feedback and usage data to inform product development ... Join cargo.one and lead the charge in customer success and expansion #J-18808-Ljbffr ... Head of Customer Success & Expansioncargo.one is transforming how freight forwarders access, quote, book ... Join us as we redefine the future of global logistics.The OpportunityAs Head of / VP Customer Success ... As a remote‑first, high‑growth company, we’re passionate about ownership, customer obsession, and data‑driven

journeysWHAT WE OFFERUp to 32 days of holiday, depending on the length of service, starting with 28 ... product and content offerings, leading technology and analytical platforms as well as high quality service ... MunichClienteling & Customer CareJUNIORJunior Customer Engagement Project Manager (Fixed Term Contract ... – 6 months) (f/m/d)To support our Customer Experience team we are searching for a Junior Customer Engagement ... the rollout of new transactional communication flows, ensuring seamless integration into the overall customer