2874 customer service English-speaking jobs in Germany

operations, service delivery, sales performance, and contact centre leadership. ... experience outcomes (e.g., CSAT, NPS, first contact resolution) while balancing efficiency and service ... and compliance Oversee onboarding, training, and knowledge management to maintain readiness and high service ... organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer ... contact centre operations, team leadership, quality assurance, training, workforce management (WFM), customer

operations, service delivery, sales performance, and contact centre leadership. ... experience outcomes (e.g., CSAT, NPS, first contact resolution) while balancing efficiency and service ... and compliance Oversee onboarding, training, and knowledge management to maintain readiness and high service ... organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer ... contact centre operations, team leadership, quality assurance, training, workforce management (WFM), customer

service quality and customer satisfaction Support technical escalations and customer inquiries Qualifications ... (repair, calibration, or field service) Strong understanding of service operations and quality processes ... Proven leadership and organizational skills Experience in customer interaction and process improvement ... , calibration, and field service operations Monitor KPIs and implement improvement actions Drive high ... Responsibilities Lead and coordinate the daily activities of the service team Ensure efficient repair

tickets Coordinate field service work and service order creation with both internal and external stakeholders ... Tasks will range from directly answering customer phone calls and e-mails, as well as ensuring that all ... , maintaining excellent communication throughout Ensure that a high level of customer satisfaction and ... productivity and uptime for both internal and external customers through the creation of world-class customer ... Day to day activities include: Field incoming service requests directly from our customers via phone

Your mission: You are the face of Flink and consistently provide exceptional customer service. ... Flink is the leading quick-commerce delivery service for supermarket products in Germany and is experiencing

Your mission: You are the face of Flink and consistently provide exceptional customer service. ... Flink is the leading quick-commerce delivery service for supermarket products in Germany and is experiencing

customer support. ... Additional day of annual leave for each year of service. ... We achieve this through robust customer identity verification, proactive risk management, and seamless

We’re building a new category and a new service layer for customer success. ... We're building a new category and a new service layer for customer success. ... Sell into our core customer segments You sell into our core customer segments internationally. ... not another loud tech company shouting for attention, we're building tech that transforms everyday service ... What You Will Do Own deals across the portfolio You run deals end to end across product lines and customer

We’re building a new category and a new service layer for customer success. ... We're building a new category and a new service layer for customer success. ... not another loud tech company shouting for attention, we're building tech that transforms everyday service ... Sell where we know how to win You sell into our established customer segments, where product-market fit ... Customer segments, deal sizes, go-to-market activities: all of these shift as the company grows and as

Our expertise lies in providing customer service, process management, and automation solutions for the ... The DMS Group—Germany’s largest energy service provider for the energy industry—is looking for you to ... System Integration (m/f/d) With over 1,000 employees, the DMS Group is one of the largest independent service

. ■ You will take on end-to-end service offer management (go-to-market, portfolio, delivery) with a focus ... believe that diversity, equity, inclusion, and wellbeing fuel innovation and ensure an exceptional customer ... Experience with outcome-based AMS models, industry specific AMS models and familiarity with AI-infused service ... Occasional travel, including (inter)nationally, is not a challenge for you. ■ You are characterized by customer-oriented

. ■ You will take on end-to-end service offer management (go-to-market, portfolio, delivery) with a focus ... believe that diversity, equity, inclusion, and wellbeing fuel innovation and ensure an exceptional customer ... Experience with outcome-based AMS models, industry specific AMS models and familiarity with AI-infused service ... Occasional travel, including (inter)nationally, is not a challenge for you. ■ You are characterized by customer-oriented

. ■ You will take on end-to-end service offer management (go-to-market, portfolio, delivery) with a focus ... believe that diversity, equity, inclusion, and wellbeing fuel innovation and ensure an exceptional customer ... Experience with outcome-based AMS models, industry specific AMS models and familiarity with AI-infused service ... Occasional travel, including (inter)nationally, is not a challenge for you. ■ You are characterized by customer-oriented

. ■ You will take on end-to-end service offer management (go-to-market, portfolio, delivery) with a focus ... believe that diversity, equity, inclusion, and wellbeing fuel innovation and ensure an exceptional customer ... Experience with outcome-based AMS models, industry specific AMS models and familiarity with AI-infused service ... Occasional travel, including (inter)nationally, is not a challenge for you. ■ You are characterized by customer-oriented

. ■ You will take on end-to-end service offer management (go-to-market, portfolio, delivery) with a focus ... believe that diversity, equity, inclusion, and wellbeing fuel innovation and ensure an exceptional customer ... Experience with outcome-based AMS models, industry specific AMS models and familiarity with AI-infused service ... Occasional travel, including (inter)nationally, is not a challenge for you. ■ You are characterized by customer-oriented

. ■ You will take on end-to-end service offer management (go-to-market, portfolio, delivery) with a focus ... believe that diversity, equity, inclusion, and wellbeing fuel innovation and ensure an exceptional customer ... Experience with outcome-based AMS models, industry specific AMS models and familiarity with AI-infused service ... Occasional travel, including (inter)nationally, is not a challenge for you. ■ You are characterized by customer-oriented

. ■ You will take on end-to-end service offer management (go-to-market, portfolio, delivery) with a focus ... believe that diversity, equity, inclusion, and wellbeing fuel innovation and ensure an exceptional customer ... Experience with outcome-based AMS models, industry specific AMS models and familiarity with AI-infused service ... Occasional travel, including (inter)nationally, is not a challenge for you. ■ You are characterized by customer-oriented

. ■ You will take on end-to-end service offer management (go-to-market, portfolio, delivery) with a focus ... believe that diversity, equity, inclusion, and wellbeing fuel innovation and ensure an exceptional customer ... Experience with outcome-based AMS models, industry specific AMS models and familiarity with AI-infused service ... Occasional travel, including (inter)nationally, is not a challenge for you. ■ You are characterized by customer-oriented

. ■ You will take on end-to-end service offer management (go-to-market, portfolio, delivery) with a focus ... believe that diversity, equity, inclusion, and wellbeing fuel innovation and ensure an exceptional customer ... Experience with outcome-based AMS models, industry specific AMS models and familiarity with AI-infused service ... Occasional travel, including (inter)nationally, is not a challenge for you. ■ You are characterized by customer-oriented

. ■ You will take on end-to-end service offer management (go-to-market, portfolio, delivery) with a focus ... believe that diversity, equity, inclusion, and wellbeing fuel innovation and ensure an exceptional customer ... Experience with outcome-based AMS models, industry specific AMS models and familiarity with AI-infused service ... Occasional travel, including (inter)nationally, is not a challenge for you. ■ You are characterized by customer-oriented