15746 customer service English-speaking jobs in Germany

This role involves designing and implementing innovative customer self-service solutions, with a focus ... on Microsoft Dynamics 365, Power Apps, and Power Pages.As a Consultant in the Customer Service team, ... business processes within a holistic customer experience framework.Designing portal solutions based ... through conception, implementation, and rollout.Key Responsibilities:Consulting on the digitalization of customer-oriented

improvements Promote automation and innovation within service management processes to enhance customer ... This role demands a strong customer-centric mindset, combined with in-depth expertise in ITIL frameworks ... Design and implement a comprehensive service management strategy aimed at enhancing service quality, ... and modern service management methodologies. ... consistency, and operational efficiency Manage and continuously optimize IT Service Management (ITSM

service. ... service. ... service experience. ... the customer centre-stage and strive for customer retention and recommendation. ... Our Receptionists are key ingredients we use to deliver an exceptional customer experience; they put

service. ... service. ... service experience. ... ; they put the customer centre-stage and strive for customer retention and recommendation. ... RECEPCIONIST Our Receptionists are key ingredients we use to deliver an exceptional customer experience

performance objectives, maintain high-quality service standards, and continuously improve customer satisfaction ... Team Leadership: Manage, mentor, and motivate a team of customer support specialists to ensure they meet ... maintenance of internal knowledge bases and documentation.Compliance & Quality Assurance: Ensure that customer ... assurance teams to ensure a seamless flow of information regarding product updates, issue resolution, and customer ... follow-ups.Process Improvement: Collaborate with internal teams (product, engineering, etc.) to identify trends in customer

local units to implement digital initiatives in customer experience and service excellenceWork closely ... service strategy, incorporating AI-powered solutions to optimize service channels and improve efficiencyAssist ... service solutions and digital transformation trendsExcellent communication, collaboration, and problem-solving ... life-long independent learning making use of a broad range of training and development opportunitiesFamily service ... Your ResponsibilitiesSupport the development and execution of the group-wide customer experience vision

and maintaining tools that empower our customer service agents in their daily work.This is an exciting ... opportunity to contribute to the evolution of our internal customer service platform as we explore new ... Service Domain and specifically the Agent Facing Team, a cross-functional team responsible for developing ... talented and driven Fullstack Engineer (m/f/d) with a strong emphasis on frontend development to join our Customer ... service agentsContribute to the future contact platform by integrating backend services and improving

For our Customer Service product, we are looking for a Customer Solution Designer (m/f/d) who will play ... a key role in the selection and implementation of a new customer service solution and drive it forward ... service activities - the customer is always at the forefront of your mind You have a passion for ... Solution Designer or Product Owner for Customer Service applications You stand for change and know ... service solutions You understand how to quickly grasp logistical processes and interrelationships

You understand customer and market needs while identifying the optimal product or technology solution ... In this role, you provide market and customer-driven ideas and projects for incremental innovations. ... technologies as well as knowledge in biofuels is preferred professional background in a technical sales/customer

service.Provide excellent service focusing on customer needs, giving information and advice.Fulfill ... outstanding service at the Crocs store.Maximize in-store sales and contribute to achieving sales figures.Possess ... Select how often (in days) to receive an alert:What You'll DoRecognize and meet customer needs with ... and actively seek continuous improvement.Contribute to team performance and suggest improvements in customer ... punctuality.What You'll Bring to the TableEnthusiastic about retail and sales.Passion for exceptional customer

service: delivering the finest level of customer service Store operations: keeping the store running ... Service Ability to analyze sales reports and strategically problem solve Ability to stand during ... Store Manager with the following; Sales and profit: Driving and achieving retail store targets Customer ... stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ... understanding of mathematics and strong reading comprehension skills Understands the importance of Customer

and maintaining tools that empower our customer service agents in their daily work.This is an exciting ... opportunity to contribute to the evolution of our internal customer service platform as we explore new ... ), and Python, building internal tools that enhance customer service operationsContribute to the future ... Fullstack Engineer (Typescript/Python) (m/f/d) with a strong emphasis on frontend development to join our Customer ... the world greenBe part of a self-organized, cross-functional team, working on internal tools used by customer

This strategic leadership role is focused on driving excellence in service delivery, ensuring customer ... technical and customer service excellence.Implement Daily Management and Problem Solving fundamentals ... sector.Customer-First Mindset: Demonstrated passion for delivering outstanding customer service and ... , and overall customer satisfaction.Address complex customer issues in a timely manner, ensuring the ... as part of LEAN conversion efforts.Service Delivery & Customer Satisfaction:Ensure the efficient and

They support Customer Success Managers (CSMs) to ensure customer satisfaction through service delivery ... effectively with all JDA internal dept’s (Consulting, PD, Onboarding, Solution, Service Management, ... calls / case handling  Drive all service management activities (incidents, change requests, enhancement ... Customer Satisfaction: NPS / CSAT scores, % customer retention, attrition, and churn 3. ... TAMs maintain ownership of the customer JDA SaaS solution environment.

) to join our team to help us create outstanding customer service products using NLP, machine learning ... Your mission: Conceptualize the right modelling approach for challenges in the field of Customer Service ... Job Description We are on the lookout for a Senior Data Scientist (NLP) - Logistics, Service (all genders ... You will join the Service Data Science squad on our mission to automate and optimize interactions with

both the vendor and customer experience ... - Work backward from vendor and customer needs to identify impactful business opportunities that elevate ... industry expertise, you will provide guidance to the account team, enabling them to deliver the best customer ... the EU lead Account Manager (internal job title: Strategic Brand Specialist) for our Amazon Vendor Service ... Amazon Vendor Services (AVS) is a paid B2B service that helps strategically grow complex brands on Amazon

service: delivering the finest level of customer service Store operations: keeping the store running ... Service Ability to analyze sales reports and strategically problem solve Ability to stand during ... through driving sales and more Sales and profit: achieving store targets through driving sales Customer ... stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ... understanding of mathematics and strong reading comprehension skills Understands the importance of Customer

service: delivering the finest level of customer service Store operations: keeping the store running ... Service Ability to analyze sales reports and strategically problem solve Ability to stand during ... through driving sales and more Sales and profit: achieving store targets through driving sales Customer ... stores globally We specialize in fashionable jewelry, accessories and cosmetics products Our core customer ... understanding of mathematics and strong reading comprehension skills Understands the importance of Customer

, value-adding service approach.Support the Product Owner of Import Customer Service process:Conceptualize ... and drive the development of IT projects to improve customer service effectiveness and efficiency.Represent ... service processes, aiming to meet and exceed customer requirements and establish a market differentiator.Maintain ... close relations with Regional Customer Service Managers, Regional BSDs, GPX, IT, and other CEO departments.Empowered ... experience through self-service features, automated processes, increased visibility, and a more proactive

feedback and market developments to enhance service offerings. •    Maintain and manage customer accounts ... Customer Support & Relationship Management: •    Attend to customer inquiries for plant modifications ... Position Summary: The After-Sales Manager is responsible for leading and managing the After-Sales Service ... function to ensure efficient and effective service delivery to customers, including addressing inquiries ... , executing upgrading projects, and maintaining customer relationships.