3327 customer service English-speaking jobs in Germany

operational efficiency, service quality, and overall partner/customer satisfaction. 4. ... Service Network Development: Build and expand a robust regional service network. ... support, or a similar customer-facing role within a technical or retail environment. 3. ... Proactive problem-solver with a customer-centric mindset and strong analytical abilities. 6. ... Critical Issue Management: Lead the resolution of major customer escalations and critical complaints

the single point of contact for customers Providing service support to customers Qualifying and log ... They are recruiting for a Customer Support Specialist to join their team on a full time, permanent basis ... Key responsibilities will include: Handling all customer support queries on products and services Being ... customer cases in CRM system Updating documentation when required Working closely with system support ... Proficiency with Microsoft Office products Experience working with CRM systems - SalesForce preferable A customer

Together with our integration and service partners, ZONTAL supports our customers globally, in any country ... maintains relationships with our existing customers, ensuring they achieve maximum value from a product or service ... , leading to customer satisfaction and retention. ... Qualifications: 4+ years as a Customer Success Manager or similar role. ... As a member of this growing team, you will report to the Director of Customer Success.

Lead the international expansion strategy for a global exhibition company. Manage the planning, execution, and P&L of large-scale overseas exhibition projects. Build and maintain relationships with clients, industry associations, and government bodies.

The Customer Risk Lifecycle segment is responsible for the systems for managing anti money laundering ... Windows laptop 26 vacation days per year in Austria & Germany, with an additional day for each year of service

You ensure successful onboarding, strong adoption and long-term customer satisfaction. ... Role Summary As a Customer Success Manager, you are the main point of contact for our installer partners ... Behavioural competencies: builds trust through clear honest communication takes ownership of customer ... and documentation workflows Conduct online demos, trainings and occasional on-site visits Identify customer ... Collaborate closely with Product, Development and Support teams Proactively manage renewals, upsells and customer

service within DACH to improve customer satisfaction, costs and quality Conducting feasibility studies ... You must have completed national service obligation. ... service processes and order data Über Dich Completed studies in the area of Business Administration/ ... Performance management Missions: Taking over first projects for process optimization in the area of customer ... and building business cases for order automation or EDI projects Supporting daily business of DACH Customer

Team Management: Lead, coach, and develop customer-facing team members. ... Customer Health: Build and maintain a health scoring system across all accounts. ... We are growing fast and need someone to own the entire post-sale customer experience. ... You will report directly to the COO and be responsible for our entire customer base. ... What You Need 5+ years in customer success or account management at a B2B SaaS company Proven track

organisation and within your department WHAT WE OFFER Up to 32 days of holiday, depending on the length of service ... analytics and customer insights incl. customer segment definitions, identification of customer base ... To support our Customer Analytics team we are searching for a Head of Customer Analytics (f/m/d) to be ... WHAT YOU WILL DO You are responsible for creating customer insights and advanced customer analytics and ... for driving customer‐centric, data‐driven decisions across business units You are leading the Customer

Your mission: You are the face of Flink and consistently provide exceptional customer service.

service and ensuring a smooth guest experience onboard. ... The Guest Services Officer is a key front-line representative responsible for delivering exceptional customer ... Operate front desk systems such as reservation and guest service software.

Join to apply for the Vice President, Client Service role at GeniooJoin to apply for the Vice President ... , Client Service role at GeniooGet AI-powered advice on this job and more exclusive features.Your Role ... As a VP Client Service, you will have a unique opportunity to oversee, manage, and develop a set of ... will be integral to the future of Genioo.Life Sciences Consulting (Hybrid) Your Role As a VP Client Service ... effectively at your core clients, as well as act as a subject matter expert to other Genioo Client Service

We are seeking an experienced and driven Head of Customer Loyalty & Partnerships to join our team. ... value, shaping Domes' global customer engagement strategy RequirementsUseful to have 5-7 years of ... team, fostering collaboration and execution excellence Act as the internal champion of loyalty and customer ... and/or German markets Ability to design effective tier structures and rewards economics that drive customer ... CRM, or comparable commercial roles, with a proven track record of delivering growth, engagement, and customer

Role DescriptionWe're looking for a Customer Data Scientist to ensure customer programs run smoothly ... turn raw experimental data into clean, production-ready analytics that directly power our platform and customer ... You'll work closely with the lab team and the customer-facing technical lead to run production analyses ... portions of the data pipeline Mentoring junior analysts or interns Leading standardization efforts across customer ... standardized workflows Key responsibilitiesCustomer & Lab Data Execution Process incoming laboratory data from customer

S+P Compliance Services is a leading provider of full-service compliance solutions for financial institutions ... You will be responsible for overseeing our operational service delivery, managing strategic client relationships ... innovative compliance solutions.Your Key ResponsibilitiesLead and optimize the delivery of Compliance-as-a-Service

Customer Success Manager | SaaS/AI | 200% growth This is a fast-scaling SaaS company transforming how ... The product embeds AI deeply into core workflows, already driving significant customer and revenue impact ... This role includes daily customer outreach to understand their perceived value or the lack of it, and ... As a proactive retention specialist, you will close the gap between fast sales cycles and real customer ... Success, Account Management, or a quota-carrying commercial role with a strong customer value focus.

Global B2B Customer Lifecycle Marketing Manager (Enterprise) Join to apply for the Global B2B Customer ... (Enterprise) Join to apply for the Global B2B Customer Lifecycle Marketing Manager (Enterprise) role ... Lifecycle Marketing Manager (Enterprise) role at JetBrainsGlobal B2B Customer Lifecycle Marketing Manager ... As we expand our B2B marketing efforts, we are seeking a Global B2B Customer Lifecycle Marketing Manager ... scale-up with the resources of an enterprise.In this role, you willDevelop a global and centralized customer

About the RoleThe Head of Customer Success will lead the team of customer engineering project managers ... You will drive customer success by ensuring that EV charging products built on our technology are delivered ... engineering projects Build systems, processes, and structures that enable efficient customer onboarding ... organizations, from technical teams to management, sales, and decision-makers Customer Product Roadmap ... Identify high-priority projects and advocate internally to secure resources and focus Ensure customer

Define KPIs and performance metrics for service delivery, utilization, and customer satisfaction, driving ... delivery, operational excellence, and customer success. ... This is a highly visible role with direct impact on customer outcomes, services growth, and the company ... combines deep hands-on expertise in mobile forensics and incident response with strategic ownership of service ... Responsibilities:Lead and scale the Security Forensics Professional Services team, owning strategy, execution, and service

Results/Accountabilities Timely and courteous customer service. ... Experience in customer service or administrative support preferred. ... Maintain accurate records of customer interactions and service requests. ... This role ensures smooth customer service delivery, manages the lending closet inventory, and supports ... The ACS Front Desk and Lending Closet Services Personnel provide essential support to Army Community Service