6099 customer service English-speaking jobs in Germany

Customer Service Representative We’re hiring at Güntner: Customer Service Representative Position Objective ... : The Customer Service Representative is responsible for ensuring customer satisfaction through effective ... Responsibilities: Customer data management and negotiation: Handle relevant customer information and ... Service Language: Advanced conversational English is essential Technical skills: Intermediate ... Identify, manage, and resolve issues related to orders, deliveries, or internal processes to ensure customer

We are looking for an experienced Customer Service Supervisor to lead and scale our remote support team ... Service Agents Monitor and improve KPIs (CSAT, response times, resolution rates, retention, resell performance ... ) Manage escalations and ensure consistently high-quality customer interactions (phone, chat, email, ... Oversee social media moderation and community engagement Collaborate cross-functionally to improve customer ... a plus   If you’re passionate about leadership, operational excellence, and delivering exceptional customer

and full-time) As a customer service representative in the EMEAI Commercial Operations Team, you are ... ·Proactively identify customer needs, find suitable solutions and act quickly in the event of service ... Customer Service Representative / Inside Sales (m/w/d) at our location in Schwalbach am Taunus (permanent ... or bachelor’s degree in commerce ·3 to 5 years’ experience in service / customer facing roles ·Background ... accuracy, efficiency, and high‑quality service throughout the Order‑to‑Cash cycle.

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. * Ambitious with a focus on client service and generating new connections. * Professional conduct and

including business negotiations, planning, execution, cost control and team collaboration; Maintain customer

KPIs and share insights with Product, Tech, and Sales to drive product improvements - Support self-service ... relationships - Monitor customer health scores and proactively identify risks and opportunities - Collaborate ... processes, playbooks, and tooling - Act as primary point of contact for key accounts and build long-term customer ... formats such as our knowledge base and customer learning portal - Take ownership of operational excellence ... success, onboarding, software processes & content creation - Close collaboration with our Customer Success

risks, and achieve customer satisfaction; Establish a regional service network layout, including localized ... projects, overall coordination, risk prevention and control, EHS, maintenance of high-level customer ... according to company budget indicators; Establish and maintain customer trust relationships, continuously ... tracking, feedback, and resolution of on-site issues, and continuously enhance work efficiency and ensure customer ... Develop competitive regional service solutions, participate in service contract negotiations, and facilitate

customer support. ... Additional day of annual leave for each year of service. ... We achieve this through robust customer identity verification, proactive risk management, and seamless

Troubleshoot customer problems on-site and provide effective technical solutions. ... service roles. ... Job Title: Service Delivery Manager / Field Service Manager Location: Germany; Nordic Countries (Denmark ... This role is critical for maintaining customer satisfaction and operational excellence across the region ... Collaborate closely with the sales team to enhance customer satisfaction and drive repeat business.

Reporting and Data Analysis Regularly compile service reports, track equipment performance and customer ... compliance and traceability during service. ... to continuously improve product and service quality. ... to customer needs promptly, and ensure high customer satisfaction. ... Position: Technical service engineer Job Responsibilities: Equipment Installation and Commissioning

About the Role Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative ... , and delivering exceptional customer experiences. ... service experience (travel, hospitality, or service-related experience preferred) Strong organizational ... booking systems as required Qualifications & Skills Excellent verbal and written communication skills Customer ... This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality

Job Description: We are seeking a motivated and customer-focused Customer Service Representative to ... As a Customer Service Representative, you will assist clients with travel-related inquiries, provide ... Key Responsibilities: Respond to customer inquiries via phone and email  Assist clients with travel ... communication skills, and are interested in learning the travel business while delivering exceptional service ... service experience preferred (not required) Ability to work independently and manage time effectively

We are looking for a Customer Service Team Leader who will be based in Germany. ... Reporting to the Customer Service Manager, you will be responsible for : Leading a team of Technicians ... Application of service bulletins. ... On-site interventions at customer locations in response to warranty requests. ... Activity-related reporting (intervention reports and closure, customer feedback, etc.)

We are looking for a Junior Customer Service Specialist - Logistics to join our team as soon as possible ... This is how You make a difference:  You ensure exclusive customer service and are the first contact person ... service?  ... Are you keen on communication and multitasking and have You already gained some experience in customer

technically fluent Technical Implementation Manager to bridge the gap between Sales, Technical Support, and Customer

technical queries, and present landscape assessments or service updates.Provide guidance on planned/ ... This is an elevated, progression‐focused role ideal for Basis professionals who aspire to move into Service ... clients and large‐scale digital transformation programs.Career pathways into leadership roles such as Service ... Key Responsibilities Customer Engagement & AdvisoryAct as the primary engagement manager for customer ... About the Role We are seeking a Digital Customer Engagement Manager (dCEM) for our organization.

, driving operational excellence, digital enablement, and customer loyalty at scale. ... If you thrive at the intersection of strategy, operations, technology, and customer experience, this ... to lead international service strategy across multiple regions. ... Are you a global service leader who knows how to turn aftermarket operations into a true competitive ... We're partnered with a global industrial organization seeking a Senior Director of Global Service

Customer Success Manager – SMB Segment | SaaS/AI | 200% growth This is a fast-scaling SaaS company transforming ... The product embeds AI deeply into core workflows, already driving significant customer and revenue impact ... This role includes daily customer outreach to understand their perceived value or the lack of it, and ... As a proactive retention specialist, you will close the gap between fast sales cycles and real customer ... Success, Account Management, or a quota-carrying commercial role with a strong customer value focus.

Customer Service - Institutional Support division of Springer Nature. ... Customer Service Operations Intern (Institutional Support), Springer Nature Opening Doors Programme ... the Customer Service - Institutional Support and the chance to make connections at one of the largest ... Are you looking for an internship that provides hands-on experience in customer service operations within ... The Springer Nature Opening Doors internship in Customer Service Operations is a paid opportunity in